Service quality of Internet banking.

This research paper investigates the impact that technology has on users' expectations and perceptions of Internet.

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Bibliographic Details
Main Authors: Choy, Pui Yee., Lee, May Chee., Tang, Yan Ping.
Other Authors: Nanyang Business School
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/11447
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Institution: Nanyang Technological University
Description
Summary:This research paper investigates the impact that technology has on users' expectations and perceptions of Internet.