Information technology and the travel industry.

This project aims to explore the hypothesis that the internet will lead to the demise of travel agents. With the advent of the internet, travel agents who currently serve as middlemen between the customers and travel service providers may become superfluous as potential travellers are able to use t...

Full description

Saved in:
Bibliographic Details
Main Authors: Lau, Dolly Yuin Yuin., Low, Geraldine May Lee., Tay, Serene Li Lin.
Other Authors: Nanyang Business School
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/11589
Tags: Add Tag
No Tags, Be the first to tag this record!
Institution: Nanyang Technological University
Description
Summary:This project aims to explore the hypothesis that the internet will lead to the demise of travel agents. With the advent of the internet, travel agents who currently serve as middlemen between the customers and travel service providers may become superfluous as potential travellers are able to use the Net for their information needs and travel bookings. Additionally, this research also explores the relationship between Intellectual Capital and the survival of the travel agents.