Understanding human performance in sociotechnical systems – steps towards a generic framework

• Main Authors: Kyriakidis, Miltos, Kant, Vivek, Amir, Sulfikar, Dang, Vinh N.
• Other Authors: School of Social Sciences
• Format: Article
• Language: English
• Published: 2020
• Subjects: Social sciences::Sociology; Human Factors & Human Performance; Sociotechnical Systems
• Online Access: https://hdl.handle.net/10356/138357
• Institution: Nanyang Technological University

Humans, their performance, actions and decisions play a significant role in a vast range of operations in complex sociotechnical systems. Numerous studies have therefore endeavoured to understand people's actions and/or inactions within their working environment and to identify those factors, a...