A study of an academic quality assurance system for an institute of technical education : from a total quality management perspective

The purpose of the study is to examine the possibility of introducing an academic quality assurance system at ITE Dover, a technical institute of the Institute of Technical Education (ITE), Singapore, from a total quality management (TQM) perspective. Specifically, it aims to find out whether a TQM-...

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Bibliographic Details
Main Author: Tan, Teck Hwa.
Other Authors: Crawford, Lachlan E. D.
Format: Theses and Dissertations
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/13915
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Institution: Nanyang Technological University
Description
Summary:The purpose of the study is to examine the possibility of introducing an academic quality assurance system at ITE Dover, a technical institute of the Institute of Technical Education (ITE), Singapore, from a total quality management (TQM) perspective. Specifically, it aims to find out whether a TQM-based academic quality assurance system could succeed at ITE Dover, the positive steps to be taken and obstacles to be overcome when introducing TQM.