Understanding evaluations of advice from chatbots : an exploration of advice response theory

• المؤلفون الرئيسيون: Chan, Share Yearn, Sebastian, Lydia, Sng, Shermaine, Zhang, Jia’En
• مؤلفون آخرون: Andrew Prahl
• التنسيق: Final Year Project
• اللغة: English
• منشور في: Nanyang Technological University 2021
• الموضوعات: Social sciences::Communication
• الوصول للمادة أونلاين: https://hdl.handle.net/10356/147234
• المؤسسة: Nanyang Technological University

This study extends Advice Response Theory (ART) to chatbot advisors and compares them to human advisors. We also explore how advice outcomes are affected when the element of uncertainty regarding advisor identity is introduced. Participants (N=443) rated sample advice messages from a human, chatbot...