Public acceptance of drone applications in a highly urbanized environment

• Main Authors: Tan, Lynn Kai Lin, Lim, Beng Chong, Park, Guihyun Grace, Low, Kin Huat, Yeo, Victor Chuan Seng
• Other Authors: Nanyang Business School
• Format: Article
• Language: English
• Published: 2021
• Subjects: Business::General::Social aspects; Engineering::Mechanical engineering::Robots; Drone; Public Acceptance
• Online Access: https://hdl.handle.net/10356/148463
• Institution: Nanyang Technological University

Human societies are constantly affected by advancement in technologies. Could drone application be the next game changer? Building on extant literature, we conducted a study to examine public perceptions of drone application in a South East Asian city state. While there are a number of common findings with past research, we were able to extend our understanding of drone application in urban areas with the following findings. First, using two knowledge tests, we were able to confirm that the majority of the public seems to have a good understanding of what a drone is. Second, acceptance levels towards drones did significantly differ depending on the context of use. Industrial areas had the highest acceptance level, followed by recreational areas and business districts while residential areas had the lowest acceptance level. Finally, different factors may be responsible for the varying levels of acceptance across the different contexts. We provided preliminary evidence that two factors – fears and concerns, and perceived potential benefits – affected the public acceptance levels differently depending on the contexts of drone applications. We concluded with implications for future research and policy makers.