Business contingency and continuity plan by logistics firms in Singapore

The field of business continuity management has been changing throughout the past 10 to 20 years. Although business continuity management started as a methodology focused on keeping the lights on in the event of a cyberattack or natural disaster, it has evolved into an integrated discipline focusing...

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Main Author: Seu, Beverley Hui Qi
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Format: Final Year Project
Language:English
Published: Nanyang Technological University 2021
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Online Access:https://hdl.handle.net/10356/149852
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Institution: Nanyang Technological University
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spelling sg-ntu-dr.10356-1498522021-05-20T02:44:17Z Business contingency and continuity plan by logistics firms in Singapore Seu, Beverley Hui Qi - School of Civil and Environmental Engineering Chew Ah Seng, David caschew@ntu.edu.sg Business Engineering::Maritime studies The field of business continuity management has been changing throughout the past 10 to 20 years. Although business continuity management started as a methodology focused on keeping the lights on in the event of a cyberattack or natural disaster, it has evolved into an integrated discipline focusing on multifaceted approaches to risk assessment and remediation, as well as actionable strategies to resolve certain risks when appropriate. Singapore logistics gained traction in the 1970s, when she became a global hub for commodity trading. She plays a vital role in the global supply chain due to its strategic position and constant technical advancements. Fast forward a few decades, and Singapore has established itself as one of the region's logistics giants, with specialized capabilities in areas such as healthcare and cold chain, chemical, aerospace, craft, and wine logistics. To keep industries and business going, with the logistics industry being no exception, business continuity plans (BCPs) and daily business processes have to come hand in hand. Although there has been an increase emphasis placed on business continuity plans and management in recent years especially after the emergence of COVID-19 pandemic, within the Singapore Logistics industry, there is still very little observations done on how the different tiers of businesses in the logistics sector implement their BCP and the challenges faced while executing it due to constraints faced. Therefore, this will be the main investigation in this paper. The methodology used in this study involves both quantitative and qualitative aspects which are surveys and interviews with logistics industry professionals respectively. Feedback and findings from every tier of the Singapore logistics industry were compiled to sieve out crucial contrasting and overlapping perspectives to have a comprehensive understanding of the implementation of BCPs among different players in the local logistics industry. This paper evaluates the BCPs of local logistics firms and addresses the existing challenges faced during the implementation of BCP within the Singapore logistics industry. In addition, this paper dives into the implications of not overcoming such challenges and proposes recommendations to help tackle them, as well as guidelines for how local logistics firms can continue to prosper and revolutionize as long as basic BCP must-haves are in place. Bachelor of Science (Maritime Studies) 2021-05-20T02:44:17Z 2021-05-20T02:44:17Z 2021 Final Year Project (FYP) Seu, B. H. Q. (2021). Business contingency and continuity plan by logistics firms in Singapore. Final Year Project (FYP), Nanyang Technological University, Singapore. https://hdl.handle.net/10356/149852 https://hdl.handle.net/10356/149852 en MS-05 application/pdf Nanyang Technological University
institution Nanyang Technological University
building NTU Library
continent Asia
country Singapore
Singapore
content_provider NTU Library
collection DR-NTU
language English
topic Business
Engineering::Maritime studies
spellingShingle Business
Engineering::Maritime studies
Seu, Beverley Hui Qi
Business contingency and continuity plan by logistics firms in Singapore
description The field of business continuity management has been changing throughout the past 10 to 20 years. Although business continuity management started as a methodology focused on keeping the lights on in the event of a cyberattack or natural disaster, it has evolved into an integrated discipline focusing on multifaceted approaches to risk assessment and remediation, as well as actionable strategies to resolve certain risks when appropriate. Singapore logistics gained traction in the 1970s, when she became a global hub for commodity trading. She plays a vital role in the global supply chain due to its strategic position and constant technical advancements. Fast forward a few decades, and Singapore has established itself as one of the region's logistics giants, with specialized capabilities in areas such as healthcare and cold chain, chemical, aerospace, craft, and wine logistics. To keep industries and business going, with the logistics industry being no exception, business continuity plans (BCPs) and daily business processes have to come hand in hand. Although there has been an increase emphasis placed on business continuity plans and management in recent years especially after the emergence of COVID-19 pandemic, within the Singapore Logistics industry, there is still very little observations done on how the different tiers of businesses in the logistics sector implement their BCP and the challenges faced while executing it due to constraints faced. Therefore, this will be the main investigation in this paper. The methodology used in this study involves both quantitative and qualitative aspects which are surveys and interviews with logistics industry professionals respectively. Feedback and findings from every tier of the Singapore logistics industry were compiled to sieve out crucial contrasting and overlapping perspectives to have a comprehensive understanding of the implementation of BCPs among different players in the local logistics industry. This paper evaluates the BCPs of local logistics firms and addresses the existing challenges faced during the implementation of BCP within the Singapore logistics industry. In addition, this paper dives into the implications of not overcoming such challenges and proposes recommendations to help tackle them, as well as guidelines for how local logistics firms can continue to prosper and revolutionize as long as basic BCP must-haves are in place.
author2 -
author_facet -
Seu, Beverley Hui Qi
format Final Year Project
author Seu, Beverley Hui Qi
author_sort Seu, Beverley Hui Qi
title Business contingency and continuity plan by logistics firms in Singapore
title_short Business contingency and continuity plan by logistics firms in Singapore
title_full Business contingency and continuity plan by logistics firms in Singapore
title_fullStr Business contingency and continuity plan by logistics firms in Singapore
title_full_unstemmed Business contingency and continuity plan by logistics firms in Singapore
title_sort business contingency and continuity plan by logistics firms in singapore
publisher Nanyang Technological University
publishDate 2021
url https://hdl.handle.net/10356/149852
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