Automatic evaluation of end-to-end dialog systems with adequacy-fluency metrics

• Main Authors: D'Haro, Luis Fernando, Banchs, Rafael E., Hori, Chiori, Li, Haizhou
• Other Authors: School of Computer Science and Engineering
• Format: Article
• Language: English
• Published: 2021
• Subjects: Engineering::Computer science and engineering; Automatic Evaluation Metrics; Dialog Systems
• Online Access: https://hdl.handle.net/10356/151218
• Institution: Nanyang Technological University

End-to-end dialog systems are gaining interest due to the recent advances of deep neural networks and the availability of large human–human dialog corpora. However, in spite of being of fundamental importance to systematically improve the performance of this kind of systems, automatic evaluation of...