Inconsistencies on TripAdvisor reviews : a unified index between users and Sentiment Analysis Methods

• Main Authors: Valdivia, Ana, Hrabova, Emiliya, Chaturvedi, Iti, Luzón, M. Victoria, Troiano, Luigi, Cambria, Erik, Herrera, Francisco
• Other Authors: School of Computer Science and Engineering
• Format: Article
• Language: English
• Published: 2021
• Subjects: Engineering::Computer science and engineering; Sentiment Analysis; Cultural Monuments
• Online Access: https://hdl.handle.net/10356/151338
• Institution: Nanyang Technological University

TripAdvisor is an opinion source frequently used in Sentiment Analysis. On this social network, users explain their experiences in hotels, restaurants or touristic attractions. They write texts of 200 character minimum and score the overall of their review with a numeric scale that ranks from 1 (Ter...