The face of trust: using facial action units (AUs) as indicators of trust in automation

Adaptive automation is pivotal for the calibration of trust between automation and its users. This paper presents an exploratory analysis into the use of facial expressions to trust in automation. This was done by analysing facial expressions of distrust and classifying into facial AUs composites...

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Main Authors:	Chua, Jonathan Soon Kiat, Xu, Hong, Lye, Sun Woh
Other Authors:	School of Mechanical and Aerospace Engineering
Format:	Conference or Workshop Item
Language:	English
Published:	2021
Subjects:	Engineering::Mechanical engineering Social sciences::General Facial Expressions Human Factors
Online Access:	https://hdl.handle.net/10356/151971
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Institution:	Nanyang Technological University
Language:	English

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spelling	sg-ntu-dr.10356-1519712021-10-23T20:10:21Z The face of trust: using facial action units (AUs) as indicators of trust in automation Chua, Jonathan Soon Kiat Xu, Hong Lye, Sun Woh School of Mechanical and Aerospace Engineering School of Social Sciences 5th International Virtual Conference on Human Interaction and Emerging Technologies (IHIET 2021) Air Traffic Management Research Institute Engineering::Mechanical engineering Social sciences::General Facial Expressions Human Factors Adaptive automation is pivotal for the calibration of trust between automation and its users. This paper presents an exploratory analysis into the use of facial expressions to trust in automation. This was done by analysing facial expressions of distrust and classifying into facial AUs composites, and comparing these to the 6 basic emotions. Results suggests the existence of two prototypical expressions of distrust that can be distinguished from the basic emotions based on AUs combinations. This shows promise into using facial AUs as a means for detecting distrust Civil Aviation Authority of Singapore (CAAS) Nanyang Technological University Accepted version This research/project* is supported by the Civil Aviation Authority of Singapore and Nanyang Technological University, Singapore under their collaboration in the Air Traffic Management Research Institute. Any opinions, findings and conclusions or recommendations expressed in this material are those of the author(s) and do not reflect the views of the Civil Aviation Authority of Singapore. 2021-10-19T03:01:07Z 2021-10-19T03:01:07Z 2021 Conference Paper Chua, J. S. K., Xu, H. & Lye, S. W. (2021). The face of trust: using facial action units (AUs) as indicators of trust in automation. 5th International Virtual Conference on Human Interaction and Emerging Technologies (IHIET 2021), 256-273. https://dx.doi.org/10.1007/978-3-030-85540-6_34 978-3-030-85539-0 https://hdl.handle.net/10356/151971 10.1007/978-3-030-85540-6_34 256 273 en © 2022 The Author(s), under exclusive license to Springer Nature Switzerland AG. All rights reserved. This paper was published in Proceedings of 5th International Virtual Conference on Human Interaction and Emerging Technologies (IHIET 2021) and is made available with permission of The Author(s). application/pdf
institution	Nanyang Technological University
building	NTU Library
continent	Asia
country	Singapore Singapore
content_provider	NTU Library
collection	DR-NTU
language	English
topic	Engineering::Mechanical engineering Social sciences::General Facial Expressions Human Factors
spellingShingle	Engineering::Mechanical engineering Social sciences::General Facial Expressions Human Factors Chua, Jonathan Soon Kiat Xu, Hong Lye, Sun Woh The face of trust: using facial action units (AUs) as indicators of trust in automation
description	Adaptive automation is pivotal for the calibration of trust between automation and its users. This paper presents an exploratory analysis into the use of facial expressions to trust in automation. This was done by analysing facial expressions of distrust and classifying into facial AUs composites, and comparing these to the 6 basic emotions. Results suggests the existence of two prototypical expressions of distrust that can be distinguished from the basic emotions based on AUs combinations. This shows promise into using facial AUs as a means for detecting distrust
author2	School of Mechanical and Aerospace Engineering
author_facet	School of Mechanical and Aerospace Engineering Chua, Jonathan Soon Kiat Xu, Hong Lye, Sun Woh
format	Conference or Workshop Item
author	Chua, Jonathan Soon Kiat Xu, Hong Lye, Sun Woh
author_sort	Chua, Jonathan Soon Kiat
title	The face of trust: using facial action units (AUs) as indicators of trust in automation
title_short	The face of trust: using facial action units (AUs) as indicators of trust in automation
title_full	The face of trust: using facial action units (AUs) as indicators of trust in automation
title_fullStr	The face of trust: using facial action units (AUs) as indicators of trust in automation
title_full_unstemmed	The face of trust: using facial action units (AUs) as indicators of trust in automation
title_sort	face of trust: using facial action units (aus) as indicators of trust in automation
publishDate	2021
url	https://hdl.handle.net/10356/151971
_version_	1715201507370991616

The face of trust: using facial action units (AUs) as indicators of trust in automation

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