Affordances for the sharing of domain-specific knowledge on enterprise social media
Despite the general belief that enterprise social media (ESM) transcend traditional boundaries and offer access to knowledge in various domains, there has been a lack of understanding and empirical evidence for employees’ willingness to expend the effort to share such knowledge when approached. T...
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Format: | Conference or Workshop Item |
Language: | English |
Published: |
2021
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Subjects: | |
Online Access: | https://hdl.handle.net/10356/152558 |
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Institution: | Nanyang Technological University |
Language: | English |
Summary: | Despite the general belief that enterprise social media (ESM) transcend
traditional boundaries and offer access to knowledge in various domains, there has
been a lack of understanding and empirical evidence for employees’ willingness
to expend the effort to share such knowledge when approached. This research-inprogress proposes that employees would be more willing to share domain-specific
knowledge if they perceive the relevant ESM affordances for reducing the effort of
codifying such knowledge. Preliminary results of a survey indicate that perceiving the
affordance of visibility increases employees’ willingness to share domain-specific
knowledge, but the affordance of editability does not have a significant effect. Implications of the findings for research and practice are discussed. |
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