Wikis in the workplace : how Wikis can help manage knowledge in library reference services

This article explores how wikis can be used in library reference services to manage knowledge and why they should be used in this environment. The article begins with a description of wikis, then covers knowledge management and the systems that support knowledge management, specifically collaborativ...

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Bibliographic Details
Main Author:	Kille, Angela
Format:	Article
Language:	English
Published:	2021
Subjects:	Library and information science
Online Access:	https://hdl.handle.net/10356/154433
Tags:	Add Tag No Tags, Be the first to tag this record!
Institution:	Nanyang Technological University
Language:	English

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record_format	dspace
spelling	sg-ntu-dr.10356-1544332021-12-22T20:11:40Z Wikis in the workplace : how Wikis can help manage knowledge in library reference services Kille, Angela Library and information science This article explores how wikis can be used in library reference services to manage knowledge and why they should be used in this environment. The article begins with a description of wikis, then covers knowledge management and the systems that support knowledge management, specifically collaborative and conversational technologies. Next, the author discusses how wikis can be used as a knowledge management system and explores the organizational applications. Finally, a discussion follows on how wikis can be used to support knowledge management in library reference services with some examples of wikis as both private and public knowledge repositories and as collaborative workspaces. Published version 2021-12-22T08:00:33Z 2021-12-22T08:00:33Z 2006 Journal Article Kille, A. (2006). Wikis in the workplace: how Wikis can help manage knowledge in library reference services. Library and Information Science Research E-Journal, 16(1), 1-19. https://dx.doi.org/10.32655/LIBRES.2006.1.5 1058-6768 https://hdl.handle.net/10356/154433 10.32655/LIBRES.2006.1.5 1 16 1 19 en Library and Information Science Research E-Journal © 2006 Angela Kille. All rights reserved. application/pdf
institution	Nanyang Technological University
building	NTU Library
continent	Asia
country	Singapore Singapore
content_provider	NTU Library
collection	DR-NTU
language	English
topic	Library and information science
spellingShingle	Library and information science Kille, Angela Wikis in the workplace : how Wikis can help manage knowledge in library reference services
description	This article explores how wikis can be used in library reference services to manage knowledge and why they should be used in this environment. The article begins with a description of wikis, then covers knowledge management and the systems that support knowledge management, specifically collaborative and conversational technologies. Next, the author discusses how wikis can be used as a knowledge management system and explores the organizational applications. Finally, a discussion follows on how wikis can be used to support knowledge management in library reference services with some examples of wikis as both private and public knowledge repositories and as collaborative workspaces.
format	Article
author	Kille, Angela
author_facet	Kille, Angela
author_sort	Kille, Angela
title	Wikis in the workplace : how Wikis can help manage knowledge in library reference services
title_short	Wikis in the workplace : how Wikis can help manage knowledge in library reference services
title_full	Wikis in the workplace : how Wikis can help manage knowledge in library reference services
title_fullStr	Wikis in the workplace : how Wikis can help manage knowledge in library reference services
title_full_unstemmed	Wikis in the workplace : how Wikis can help manage knowledge in library reference services
title_sort	wikis in the workplace : how wikis can help manage knowledge in library reference services
publishDate	2021
url	https://hdl.handle.net/10356/154433
_version_	1720447203556720640

Wikis in the workplace : how Wikis can help manage knowledge in library reference services

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