Social media engagement of stakeholders during COVID-19: an approach to crisis management in the maritime industry

• Main Author: Ng, Chloe Jing Xian
• Other Authors: Yuen Kum Fai
• Format: Final Year Project
• Language: English
• Published: Nanyang Technological University 2022
• Subjects: Engineering::Maritime studies
• Online Access: https://hdl.handle.net/10356/158363
• Institution: Nanyang Technological University

COVID-19 is causing major disruptions in the maritime industries. The disruptive nature of the disease has led many maritime companies into a state of crisis. Maritime companies are taking to social media as a form of crisis management and communication. However, not all social media posts generate...