Last-mile autonomous delivery robots (ADR): a technological, health, and behavioural approach
Autonomous Delivery Robots (ADR), an alternate last-mile delivery method, can be seen as a viable delivery solution during contagious health crises (i.e. COVID-19). This study first identifies the determinants towards consumers’ intention to use ADRs. Next, it examines the interrelationships between...
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| Format: | Final Year Project |
| Language: | English |
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Nanyang Technological University
2022
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| Online Access: | https://hdl.handle.net/10356/158524 |
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| Institution: | Nanyang Technological University |
| Language: | English |
| Summary: | Autonomous Delivery Robots (ADR), an alternate last-mile delivery method, can be seen as a viable delivery solution during contagious health crises (i.e. COVID-19). This study first identifies the determinants towards consumers’ intention to use ADRs. Next, it examines the interrelationships between the determinants of multiple theories and the corresponding influence on consumers’ intention to use ADRs. The responses of 500 respondents living in Singapore were collected via an online questionnaire, and the collected results was assessed through structural equation modelling. Overall, this study gives an extensive insight to the key determinants influencing consumers’ intention to use ADRs from a technological, health, and cognitive approach. It also offers strategic policy recommendations to encourage the use of ADRs. |
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