ON:BOARD : healthcare service system

• Main Author: Siti Khadijah Rosli
• Other Authors: Peer M. Sathikh
• Format: Final Year Project
• Language: English
• Published: Nanyang Technological University 2022
• Subjects: Visual arts and music::Design
• Online Access: https://hdl.handle.net/10356/158792
• Institution: Nanyang Technological University

ON:BOARD is a healthcare service system designed to alleviate caregivers’ anxiety and stress in the emergency department through all the stages of the patient’s journey. The product system consists of 3 components; mobile application, physicality of the system (tracker wristband and infographics) and re-organisation of the waiting areas according to the patient’s priority list. Especially during COVID-19 pandemic and all the social distancing measures being implemented, a sense of assurance can be provided through an efficient and intuitive modular system. Caregivers are empowered with key information about the patient’s journey through self-navigation on the app. “Aiding & Providing a Seamless A&E Experience” Queue Management | Guidance | Track Patient’s Journey