A context-aware concept evaluation approach based on user experiences for smart product-service systems design iteration

• Main Authors: Wang, Zuoxu, Chen, Chun-Hsien, Li, Xinyu, Zheng, Pai, Khoo, Li Pheng
• Other Authors: School of Mechanical and Aerospace Engineering
• Format: Article
• Language: English
• Published: 2022
• Subjects: Engineering::Mechanical engineering; Smart Product-Service Systems; Concept Evaluation
• Online Access: https://hdl.handle.net/10356/160377
• Institution: Nanyang Technological University

With the trend of ‘digitalization’ and ‘servitization’ in the manufacturing industry, numerous product-service systems fail to seize a market share and encounter an imbalance between digital investments and expected revenues. This phenomenon is probably caused by the insufficient evaluation on user...