Post-pandemic liner shipping: a revised Kano model of freight e-commerce

• Main Author: Shu, Ning
• Other Authors: Teo Chee Chong
• Format: Final Year Project
• Language: English
• Published: Nanyang Technological University 2022
• Subjects: Business::International business::International trade; Engineering::Maritime studies::Maritime management and business; Social sciences::Economic theory::International trade
• Online Access: https://hdl.handle.net/10356/163698
• Institution: Nanyang Technological University

Electronic commerce (e-commerce) is riding high on pandemic booms. In the liner shipping industry, the post-pandemic era has witnessed a strategic shift from traditional offline sales to freight e-commerce, where shippers purchase maritime services on e-platforms owned by major container carriers (l...