Public concern about immigration and customer complaints against minority financial advisors

• Main Authors: Law, Kelvin Kai Fung, Zuo, Luo
• Other Authors: Nanyang Business School
• Format: Article
• Language: English
• Published: 2023
• Subjects: Business::General; Immigration Concern; Minority Advisor
• Online Access: https://hdl.handle.net/10356/164451
• Institution: Nanyang Technological University

We examine the relation between public concern about immigration and customer complaints against minority financial advisors in the United States.We find that minority advisors are more likely to receive complaints in periods of high public concern about immigration than in other periods, relative t...