Continuity of care advocate model (CCAM): healthcare workers’ perspectives on quality stroke care at an acute unit, rehabilitation center and community rehabilitation program in Singapore

• Main Authors: Chiang, Michelle Hui Ling, Wong, Audrey Yoke Poh, Tan, Serene Leong Hwee, Mohapatra, Litali, Chan, Olivia Harmony, Ho, Andy Hau Yan
• Other Authors: School of Humanities
• Format: Article
• Language: English
• Published: 2023
• Subjects: Humanities::General; Quality Stroke Care; Continuity
• Online Access: https://hdl.handle.net/10356/164719
• Institution: Nanyang Technological University

Physicians, nurses, social workers, and allied health professionals including physiotherapists and occupational therapists play important roles as they work closely with stroke survivors to improve functional independence in daily activities and quality of life. Yet, in Singapore little is known about their perspectives on what constitute quality stroke care based on their clinical experiences. In this project, our qualitative interviews with 15 healthcare workers at a major stroke center in the country yielded a Continuity of Care Advocate Model (CCAM) to help us better understand our participants' experience-based perspectives on quality stroke care. We found that CCAM, constructed based on the perspectives of HCWs across a stroke care continuum, is a holistic model of quality stroke care which prioritizes support for patients and their families throughout the patient's health trajectory. We conclude by discussing how this model is aligned with and differs from current research on definitions of care continuity.