Balancing waiting times in sequential servers appointment system using distributionally robust optimization

• Main Author: Goh, You Hui
• Other Authors: Yan Zhenzhen
• Format: Thesis-Doctor of Philosophy
• Language: English
• Published: Nanyang Technological University 2023
• Subjects: Science::Mathematics::Applied mathematics::Optimization; Science::Mathematics::Applied mathematics::Operational research
• Online Access: https://hdl.handle.net/10356/166911
• Institution: Nanyang Technological University

This thesis studies an appointment scheduling problem with multiple sequential servers from a distributionally robust optimization (DRO) perspective. Using a moment-based ambiguity set along with conic optimization, our DRO models can capture the correlation between the random service times. A cost...