Critical success factors of adoption of digitalisation in the shipping industry: impact of information and communication technology (ICTS) on health and mental well-being

• Main Author: Tan, Wei Lin
• Other Authors: Kelvin Pang Ka Liong
• Format: Final Year Project
• Language: English
• Published: Nanyang Technological University 2023
• Subjects: Engineering::Maritime studies
• Online Access: https://hdl.handle.net/10356/172586
• Institution: Nanyang Technological University

This research aims to identify the effects of information and communication technologies (ICTs) on employees’ mental wellbeing in the maritime industry. Over the years, the use of technologies has been advancing in every aspect of life, including work life and as technology is always getting better and better, the question of how these technologies used on a daily basis could impact individuals. In this research, other variables like job satisfaction, job motivation, work-life conflict as well as information overload are also included to test its relationship and how it is associated with mental wellbeing. Factor analysis was applied to establish the five constructs – information overload, work-life conflict, job satisfaction, job motivation, and ICTs. Factors were then regrouped where sub-factors are generated – technostress, interruption overload, IT mediated information interruption, interference, psychology detachment from work, employees’ welfare, employees’ needs, intrinsic motivation, extrinsic motivation and lastly, regulation. A multiple regression analysis was conducted thereafter to investigate the relationship between information overload, work-life conflict, job satisfaction, job motivation and mental wellbeing. This research revealed that work-family interference, employees’ welfare, and regulation are positively related to mental wellbeing and significantly impacts mental wellbeing. The other seven sub-variables also had positive relationships with mental wellbeing but did not significantly impact it. This study also included various recommendations for businesses and organisations as well as individuals themselves on how to better manage their personal mental wellbeing in the workplace. Keywords: Mental health, Mental wellbeing, technologies, information and communication technologies (ICTs), information overload, work-life conflict, job satisfaction, job motivation, technostress, psychology detachment