Study of efforts made by government and E-commerce companies into countering fraud

• Main Author: Mok, Bin Hua
• Other Authors: Teo Chee Chong
• Format: Final Year Project
• Language: English
• Published: Nanyang Technological University 2023
• Subjects: Engineering::Maritime studies
• Online Access: https://hdl.handle.net/10356/172853
• Institution: Nanyang Technological University

With the rising usage of E-commerce over the past few years, C2C E-commerce has provided an excellent platform for individuals to generate profit, especially via selling second-hand fashion product. Being able to sell and buy products in the comfort of your own home has provided great convenience and comfort especially during Covid-19. That being said special attention needs to taken when dealing with the increasing trend of E-commerce fraud. While active measures have been taken to combat this, fraud cases involving E-commerce continues to rise. A bulk of the research that has been done focus generally for By going into a deep dive of the policies of Carousell, Shopee and the Singapore government, to understand their strategies and methods of countering E-commerce fraud. This report will aim to identify the effectiveness of those strategies and methods, the report will also identify flaws in those various measures and with that come up with recommendations in regards to counterfeit products, removing anonymity of users to allow for greater transparency, improving users education that will greatly benefit users of the E-commerce space.