Shaping digital transformation pathways: dynamics of paradoxical tensions and responses

• Main Authors: Soh, Christina, Yeow, Adrian, Goh, Qi Wei
• Other Authors: Nanyang Business School
• Format: Article
• Language: English
• Published: 2024
• Subjects: Business and Management; Digital transformation; Paradox theory
• Online Access: https://hdl.handle.net/10356/174035
• Institution: Nanyang Technological University

Although the pace of digital transformation (DT) has been accelerating in more organizations, there is still much uncertainty about the ways organizations can achieve the intended outcomes from such efforts. Rather than just focusing on the transformation outcomes, our paper suggests that a more fru...