Applying Andersen's healthcare utilization model to assess factors influencing patients' expectations for diagnostic tests at emergency department visits during the COVID-19 pandemic

Background: The uncertainties surrounding the COVID-19 pandemic led to a surge in non-urgent emergency department (ED) attendance among people presenting with upper respiratory tract infection (URTI) symptoms. These non-urgent visits, often manageable in primary care, exacerbated ED overcrowding, wh...

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Bibliographic Details
Main Authors: Huang, Zhilian, Natarajan, Karthiga, Lim, Hoon Chin, Weng, Yanyi, Tan, Hann Yee, Seow, Eillyne, Peng, Li Lee, Ow, Jing Teng, Kuan, Win Sen, Chow, Angela
Other Authors: Lee Kong Chian School of Medicine (LKCMedicine)
Format: Article
Language:English
Published: 2024
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Online Access:https://hdl.handle.net/10356/174036
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Institution: Nanyang Technological University
Language: English