Doctor-patient communication in telemedicine consultations: insights from an interview study with patients in Singapore

• Main Authors: Ong, Zoe, Schulz, Peter Johannes, Lwin, May Oo
• Other Authors: Interdisciplinary Graduate School (IGS)
• Format: Conference or Workshop Item
• Language: English
• Published: 2024
• Subjects: Social Sciences; Telemedicine; Doctor-patient communication; Interviews; Health literacy
• Online Access: https://hdl.handle.net/10356/174564; https://comet2024.unibs.it/
• Institution: Nanyang Technological University

Doctor-patient communication is a critical aspect of health care, but it can be affected by patients’ characteristics such as their level of health literacy (Matusitz & Spear, 2014; Sim et al., 2016). Many studies have documented changes in doctor-patient communication in video consultations, bu...