The effects of motivated consumer innovativeness on consumer acceptance of autonomous delivery robots

• Main Authors: Wu, Min, Lin, Angie Shi Qi, Yuen, Kum Fai
• Other Authors: School of Civil and Environmental Engineering
• Format: Article
• Language: English
• Published: 2024
• Subjects: Engineering; Autonomous delivery robots; Motivated consumer innovativeness
• Online Access: https://hdl.handle.net/10356/180702
• Institution: Nanyang Technological University

This research aimed to examine the impacts of motivated consumer innovativeness on customers’ acceptance of autonomous delivery robots (ADRs) using the privacy calculus theory (PCT) and motivated consumer innovativeness theory (MCI). It was suggested that this impact was mediated by perceived risks...