Understanding public opinion towards ESG and green finance with the use of explainable artificial intelligence

• Main Authors: van der Heever, Wihan, Satapathy, Ranjan, Park, Ji Min, Cambria, Erik
• Other Authors: College of Computing and Data Science
• Format: Article
• Language: English
• Published: 2025
• Subjects: Computer and Information Science; Aspect-based sentiment analysis; Climate change
• Online Access: https://hdl.handle.net/10356/182164
• Institution: Nanyang Technological University

This study leverages explainable artificial intelligence (XAI) techniques to analyze public sentiment towards Environmental, Social, and Governance (ESG) factors, climate change, and green finance. It does so by developing a novel multi-task learning framework combining aspect-based sentiment analysis, co-reference resolution, and contrastive learning to extract nuanced insights from a large corpus of social media data. Our approach integrates state-of-the-art models, including the SenticNet API, for sentiment analysis and implements multiple XAI methods such as LIME, SHAP, and Permutation Importance to enhance interpretability. Results reveal predominantly positive sentiment towards environmental topics, with notable variations across ESG categories. The contrastive learning visualization demonstrates clear sentiment clustering while highlighting areas of uncertainty. This research contributes to the field by providing an interpretable, trustworthy AI system for ESG sentiment analysis, offering valuable insights for policymakers and business stakeholders navigating the complex landscape of sustainable finance and climate action. The methodology proposed in this paper advances the current state of AI in ESG and green finance in several ways. By combining aspect-based sentiment analysis, co-reference resolution, and contrastive learning, our approach provides a more comprehensive understanding of public sentiment towards ESG factors than traditional methods. The integration of multiple XAI techniques (LIME, SHAP, and Permutation Importance) offers a transparent view of the subtlety of the model’s decision-making process, which is crucial for building trust in AI-driven ESG assessments. Our approach enables a more accurate representation of public opinion, essential for informed decision-making in sustainable finance. This paper paves the way for more transparent and explainable AI applications in critical domains like ESG.