CheckGPT

• Main Authors: Neo, Celene, Koh, Ednalene Jie-Min, Pang, Kimberley Chin Yee, Tan, Li Ying
• 其他作者: Saifuddin Ahmed
• 格式: Final Year Project
• 語言: English
• 出版: Nanyang Technological University 2025
• 主題: Social Sciences; Generative artificial intelligence; Chatbot inaccuracies; Digital literacy campaign
• 在線閱讀: https://hdl.handle.net/10356/183279

Recent advancements have led to the widespread adoption of generative artificial intelligence (GAI) chatbots such as ChatGPT, Gemini, and Perplexity. Despite their articulate and coherent responses, several concerns about using GAI chatbots have been raised. In particular, the issues surrounding inaccuracies produced in their responses. Students — key users of GAI chatbots — are typically vulnerable to accepting inaccurate chatbot responses. However, both global and local initiatives have largely overlooked this issue. In response, CheckGPT was developed as a communications campaign to equip students with practical strategies to avoid inaccurate GAI chatbot responses. The campaign ran from 3 November 2024 to 8 March 2025, and targeted students in post-secondary educational institutions (PSEIs) and secondary schools. Central to the campaign was the self-developed 4Cs framework, which guides students in crafting better prompts and verifying AI-generated content. Key efforts included a custom GPT, school roadshows, and a GAI chatbot guidebook. The campaign reached over 12,175 students and attained media coverage amounting to S$231,480. The custom GPT achieved an adoption rate of approximately one in four students reached, reflecting its relevance and functionality. Beyond student engagement, the 4Cs framework was recognised by various educational institutions, and was integrated into an institution-wide GAI literacy course. By addressing a persistent gap in GAI literacy education, CheckGPT leaves behind lasting, accessible resources to support students in navigating the challenges presented by GAI chatbots.