Design of an end-to-end taxi transport claims system – part 1

• Main Author: Chua, Aik Kiat.
• Other Authors: Kevin Anthony Jones
• Format: Final Year Project
• Language: English
• Published: 2009
• Subjects: DRNTU::Engineering::Computer science and engineering::Computer applications::Computers in other systems
• Online Access: http://hdl.handle.net/10356/18912
• Institution: Nanyang Technological University

The standard procedure for making a claim generally has to go through a formal request, after which it will be put through a lengthy approval process before the budget is allocated. This process has not been proved efficient for small or urgent claims. A procedure commonly practised by companies involves the employee making the payment using his/her own money then seek reimbursement from the company. These claims have to be accompanied by receipts as proof of purchase and require the employee to fill in a form stating the purpose of purchase and the department the costs should be incurred to. Thereafter, the forms are submitted to their direct supervisors for approval before reaching the finance department. In most companies, the finance manager is required to review the claim before reaching the financial controller for processing of the reimbursement.