Usability and perceived credibility of healthcare web portals : an asian study.
This study investigated online trust for healthcare Web portals with respondents from Asian countries. In particular, it investigated the severity of violations of Nielsen’s usability heuristics in healthcare Web portals, possible relationship between usability and perceived credibility of such port...
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| Format: | Theses and Dissertations |
| Published: |
2008
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| Online Access: | http://hdl.handle.net/10356/1910 |
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| Institution: | Nanyang Technological University |
| Summary: | This study investigated online trust for healthcare Web portals with respondents from Asian countries. In particular, it investigated the severity of violations of Nielsen’s usability heuristics in healthcare Web portals, possible relationship between usability and perceived credibility of such portals, as well as gender differences. |
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