Applying claims analysis for detecting design flaws in interactive systems.

• Main Author: Suchetha Ravishankar.
• Other Authors: Theng Yin Leng
• Format: Theses and Dissertations
• Language: English
• Published: 2009
• Subjects: DRNTU::Library and information science
• Online Access: http://hdl.handle.net/10356/19259
• Institution: Nanyang Technological University

The goal of any system design is to make sure that both experienced and novice users are able to make use of the system with ease, efficiency and effectiveness and the flexibility to interact with it in different ways and also to receive a good level of support from the system to achieve their goals...