A review of the critical success factors of managing hotels in Vietnam (Ho Chi Minh).

• Main Authors: Chan, Patricia Choy Mei., Ng, Lee Keng.
• Other Authors: Calingo, Luis Ma R.
• Format: Theses and Dissertations
• Language: English
• Published: 2009
• Subjects: DRNTU::Business::Industries and labor; DRNTU::Social sciences::Recreation
• Online Access: http://hdl.handle.net/10356/20260
• Institution: Nanyang Technological University

The hotel industry is one important supporting pillar in any vibrant economy. Hotel establishments are staples in the physical infrastructure that generate employment and rake in tourist dollars. It is easy to be dazzled by the glamorous front and forget the grit and grime that go into the managemen...