Self check in public libraries : a case study of Ang Mo Kio Community Library

This dissertation is a case study of the implementation of self service in borrowing books by public library users, using the 3M self check machines, in Ang Mo Kio Community Library in 1997. It describes the impact of using the self check-out machines on the users, staff and management, and will ser...

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Bibliographic Details
Main Author: Wee, Jane Bee Pheng.
Other Authors: Cave, Roderick
Format: Theses and Dissertations
Language:English
Published: 2009
Subjects:
Online Access:http://hdl.handle.net/10356/20471
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Institution: Nanyang Technological University
Language: English