Library jargon : client understanding of technical language used by librarians in reference interviews

• Main Author: Yeo, Meng Choo.
• Other Authors: Abdus Sattar Chaudhry
• Format: Theses and Dissertations
• Language: English
• Published: 2010
• Subjects: DRNTU::Library and information science::Libraries::Public libraries
• Online Access: http://hdl.handle.net/10356/42573
• Institution: Nanyang Technological University

This study investigated the clients' understanding of technical terms commonly used by librarians during reference interviews, derived from actual librarians' e-mail replies to clients' queries. Two sample groups of client were used for the study. The first group consisted of clientel...