Developing a performance index model for a finance shared service centre.

• Main Authors: Chua, Kim Heng., Kho, Bernard Wee Chong., Tang, Hong Wee.
• Other Authors: Wu Yuan
• Format: Final Year Project
• Language: English
• Published: 2011
• Subjects: DRNTU::Business::Finance
• Online Access: http://hdl.handle.net/10356/44040
• Institution: Nanyang Technological University

The deployment of Shared Service Centres (SSCs) by international firms has been rather widespread in recent years, especially across major industries. Rather than outsourcing their common functions to external parties, firms prefer to centralize these processes to maintain a certain level of efficie...