Agent based application service providing system
The concept of Application Service Provider (ASP) has been proposed at the end of last millennium and aroused comprehensive concern. However, availability of the services is still a major concern. Here the availability refers to the availability of the service that customer has subscribed and the av...
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| Format: | Theses and Dissertations |
| Published: |
2008
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| Online Access: | https://hdl.handle.net/10356/4615 |
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| Institution: | Nanyang Technological University |
| Summary: | The concept of Application Service Provider (ASP) has been proposed at the end of last millennium and aroused comprehensive concern. However, availability of the services is still a major concern. Here the availability refers to the availability of the service that customer has subscribed and the availability of technical support that the customer may need in real time. As the Internet is a heterogeneous environment, different customers have various requests. However, current ASP model could not meet these requirements of ASP customers. In addition, currents ASPS are not able to provide real-time technical support to their customers. |
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