發送短信 : Customer satisfaction on the usage of Singlish in the service industry.

             ___     __   __   __   __   _____    
  ____      / _ \\   \ \\/ //  \ \\/ // |  __ \\  
 |    \\   | / \ ||   \   //    \ ` //  | |  \ || 
 | [] ||   | \_/ ||   / . \\     | ||   | |__/ || 
 |  __//    \___//   /_//\_\\    |_||   |_____//  
 |_|`-`     `---`    `-`  --`    `-`'    -----`   
 `-`