A study of the usage patterns of four banking services : Giro, NETS, electronic share application and telebanking.

Singapore has a very competitive banking sector and over the years banks have been introducing new services to attract more customers. This project examined four of these services; Giro, NETS, Telephone banking (Telebanking) and Electronic Share Application (ESA).

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Bibliographic Details
Main Authors: Chang, Chee Siong., Siek, Wei Ting., Tan, Jit Ming.
Other Authors: Nanyang Business School
Format: Final Year Project
Language:English
Published: 2013
Subjects:
Online Access:http://hdl.handle.net/10356/51595
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Institution: Nanyang Technological University
Language: English
Description
Summary:Singapore has a very competitive banking sector and over the years banks have been introducing new services to attract more customers. This project examined four of these services; Giro, NETS, Telephone banking (Telebanking) and Electronic Share Application (ESA).