Application of business process re-engineering in a company in Singapore

In this region, many top managers perceive Business Process Reengineering (BPR) as no more than the latest in a long line of management fads. According to a local consultant, they respond to this idea with cynicism because they see BPR as simply a new name for total quality management. At the same t...

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Bibliographic Details
Main Authors: Chan, Kam Piew, Lam, Kuo Yung, Yap, Wee Kwong
Other Authors: Chiang Hsiang-Li, Roger
Format: Final Year Project
Language:English
Published: 2013
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Online Access:http://hdl.handle.net/10356/51828
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Institution: Nanyang Technological University
Language: English
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Summary:In this region, many top managers perceive Business Process Reengineering (BPR) as no more than the latest in a long line of management fads. According to a local consultant, they respond to this idea with cynicism because they see BPR as simply a new name for total quality management. At the same time, they are desperate for new paradigms because they are afraid of not being able to change their organisations fast enough to cope with the tremendous growth in this Far East region.