Service quality gaps in the container liner industry

• Main Author: Lim, Tzer Jing.
• Other Authors: School of Civil and Environmental Engineering
• Format: Final Year Project
• Language: English
• Published: 2013
• Subjects: DRNTU::Engineering::Maritime studies::Maritime management and business
• Online Access: http://hdl.handle.net/10356/53892
• Institution: Nanyang Technological University

The growth of the container liner industry is one that cannot be disregarded. The container ships as of June 2012 stands at 4952 vessels with an aggregate capacity of 16,017,550 TEUs, occupying a very significant share of the merchant fleet (Alphaliner). As strategic alliances and mergers and acquis...