Mean queue time approximation for multi-class tandem queues

• Main Author: Ng, Alphonsus Darren Yong Kit.
• Other Authors: School of Mechanical and Aerospace Engineering
• Format: Final Year Project
• Language: English
• Published: 2013
• Subjects: DRNTU::Engineering
• Online Access: http://hdl.handle.net/10356/54037
• Institution: Nanyang Technological University

People come into contact with queues on a daily basis. The fundamental structure of a queueing network is a tandem queue. In banks and theme-parks, priority queues are present for customers who pay a higher premium. However, we do not know how much time savings the higher priority customers really h...