A study on ICT use, interruption management and communication competence in the workplace

• Main Author: Yeo, Irvine Jingcong
• Other Authors: Lee Chei Sian
• Format: Theses and Dissertations
• Language: English
• Published: 2013
• Subjects: DRNTU::Social sciences
• Online Access: http://hdl.handle.net/10356/54555
• Institution: Nanyang Technological University

In a typical office environment, workers are usually exposed to many different ICT tools such as instant messaging, email client, web browser, and telephone just to name a few, for fostering collaboration as well as to help them increase their work efficiency and productivity. These workers o...