Case study of a service parts logistics solution for a leading telecommunication company

This dissertation addressed the needs and issues of the service part logistics that support the telecommunication market. Essentially, it examined and investigated the service parts logistics (SPL) concept as a market differentiating factor and analysed a proposed solution for Equant, a customer of...

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Bibliographic Details
Main Author: Yeow, Victor Eng Chuan.
Other Authors: Kam, Booi Chung
Format: Theses and Dissertations
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/5479
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Institution: Nanyang Technological University
Description
Summary:This dissertation addressed the needs and issues of the service part logistics that support the telecommunication market. Essentially, it examined and investigated the service parts logistics (SPL) concept as a market differentiating factor and analysed a proposed solution for Equant, a customer of DHL by way of an example.