Process re-engineering of airfreight export operations

The development of Singapore as a major Logistics Hub is one of the pillars of Singapore's economic competitiveness initiatives and the airfreight industry, especially the export operations, plays a dominant role in this development. This fact is predicated on Singapore's position as a maj...

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Bibliographic Details
Main Author: Chow, Yew Sun.
Other Authors: Kam, Booi Chung
Format: Theses and Dissertations
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/5642
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Institution: Nanyang Technological University
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Summary:The development of Singapore as a major Logistics Hub is one of the pillars of Singapore's economic competitiveness initiatives and the airfreight industry, especially the export operations, plays a dominant role in this development. This fact is predicated on Singapore's position as a major manufacturing base for high technology products and the concomitant trends that is the quintessential of such industries: JIT; small shipments; more frequent shipments; CRM which hinges on quicker response to customer orders.