Factors affecting consumers' choice of banks

96 p.

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Bibliographic Details
Main Author: Koh Seow Mei, Lim Chee Siong
Other Authors: Chew Kah Kee
Format: Final Year Project
Published: 2014
Subjects:
Online Access:http://hdl.handle.net/10356/57730
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Institution: Nanyang Technological University
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spelling sg-ntu-dr.10356-577302023-05-19T06:08:59Z Factors affecting consumers' choice of banks Koh Seow Mei, Lim Chee Siong Chew Kah Kee Nanyang Business School DRNTU::Business::Finance::Banking DRNTU::Business::Marketing::Consumer behavior 96 p. Today's competitive banking environment has prompt many banks to consider new strategies for attracting or retaining their customers. One of these strategies is to find out how customers choose their banks. The purpose of this study is then to help banks identify the banking attributes that are perceived as important by customers in their bank selection process. In addition, this study also helps to determine whether the demographic profile of customers, such as age and education, affect the perceived importance of these banking attributes. BUSINESS 2014-04-07T10:57:45Z 2014-04-07T10:57:45Z 1997 1997 Final Year Project (FYP) http://hdl.handle.net/10356/57730 Nanyang Technological University application/pdf
institution Nanyang Technological University
building NTU Library
continent Asia
country Singapore
Singapore
content_provider NTU Library
collection DR-NTU
topic DRNTU::Business::Finance::Banking
DRNTU::Business::Marketing::Consumer behavior
spellingShingle DRNTU::Business::Finance::Banking
DRNTU::Business::Marketing::Consumer behavior
Koh Seow Mei, Lim Chee Siong
Factors affecting consumers' choice of banks
description 96 p.
author2 Chew Kah Kee
author_facet Chew Kah Kee
Koh Seow Mei, Lim Chee Siong
format Final Year Project
author Koh Seow Mei, Lim Chee Siong
author_sort Koh Seow Mei, Lim Chee Siong
title Factors affecting consumers' choice of banks
title_short Factors affecting consumers' choice of banks
title_full Factors affecting consumers' choice of banks
title_fullStr Factors affecting consumers' choice of banks
title_full_unstemmed Factors affecting consumers' choice of banks
title_sort factors affecting consumers' choice of banks
publishDate 2014
url http://hdl.handle.net/10356/57730
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