Impact of demographic characteristics on ATM service quality

83 p.

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Bibliographic Details
Main Author:	Liew Hui Mian, Lim Ann Chi, Soh Wee Hong Nellie
Other Authors:	Murali Krishna Erramilli
Format:	Final Year Project
Published:	2014
Subjects:	DRNTU::Business
Online Access:	http://hdl.handle.net/10356/57796
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Institution:	Nanyang Technological University

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spelling	sg-ntu-dr.10356-577962023-05-19T06:16:17Z Impact of demographic characteristics on ATM service quality Liew Hui Mian, Lim Ann Chi, Soh Wee Hong Nellie Murali Krishna Erramilli Nanyang Business School DRNTU::Business 83 p. The purpose of this research project was to investigate the impact of demographic characteristics - age, sex, income, occupation and education level on the expectations of Automated Teller Machines (ATMs) service quality level. BUSINESS 2014-04-07T11:00:41Z 2014-04-07T11:00:41Z 1997 1997 Final Year Project (FYP) http://hdl.handle.net/10356/57796 Nanyang Technological University application/pdf
institution	Nanyang Technological University
building	NTU Library
continent	Asia
country	Singapore Singapore
content_provider	NTU Library
collection	DR-NTU
topic	DRNTU::Business
spellingShingle	DRNTU::Business Liew Hui Mian, Lim Ann Chi, Soh Wee Hong Nellie Impact of demographic characteristics on ATM service quality
description	83 p.
author2	Murali Krishna Erramilli
author_facet	Murali Krishna Erramilli Liew Hui Mian, Lim Ann Chi, Soh Wee Hong Nellie
format	Final Year Project
author	Liew Hui Mian, Lim Ann Chi, Soh Wee Hong Nellie
author_sort	Liew Hui Mian, Lim Ann Chi, Soh Wee Hong Nellie
title	Impact of demographic characteristics on ATM service quality
title_short	Impact of demographic characteristics on ATM service quality
title_full	Impact of demographic characteristics on ATM service quality
title_fullStr	Impact of demographic characteristics on ATM service quality
title_full_unstemmed	Impact of demographic characteristics on ATM service quality
title_sort	impact of demographic characteristics on atm service quality
publishDate	2014
url	http://hdl.handle.net/10356/57796
_version_	1770563733210267648

Impact of demographic characteristics on ATM service quality

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