Service quality of deluxe hotels in Singapore

112 p.

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Bibliographic Details
Main Author:	Ng Peggy, Yuan Mei Kee, Ng Ling Ling
Other Authors:	Chan Ying Lock
Format:	Final Year Project
Published:	2014
Subjects:	DRNTU::Business::Marketing::Customer services
Online Access:	http://hdl.handle.net/10356/57875
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Institution:	Nanyang Technological University

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spelling	sg-ntu-dr.10356-578752023-05-19T06:24:04Z Service quality of deluxe hotels in Singapore Ng Peggy, Yuan Mei Kee, Ng Ling Ling Chan Ying Lock Nanyang Business School DRNTU::Business::Marketing::Customer services 112 p. The main thrust of this research is to create greater awareness among hoteliers as to what the key aspects of service quality are and in the order of importance as perceived by guests. BUSINESS 2014-04-07T11:04:58Z 2014-04-07T11:04:58Z 1997 1997 Final Year Project (FYP) http://hdl.handle.net/10356/57875 Nanyang Technological University application/pdf
institution	Nanyang Technological University
building	NTU Library
continent	Asia
country	Singapore Singapore
content_provider	NTU Library
collection	DR-NTU
topic	DRNTU::Business::Marketing::Customer services
spellingShingle	DRNTU::Business::Marketing::Customer services Ng Peggy, Yuan Mei Kee, Ng Ling Ling Service quality of deluxe hotels in Singapore
description	112 p.
author2	Chan Ying Lock
author_facet	Chan Ying Lock Ng Peggy, Yuan Mei Kee, Ng Ling Ling
format	Final Year Project
author	Ng Peggy, Yuan Mei Kee, Ng Ling Ling
author_sort	Ng Peggy, Yuan Mei Kee, Ng Ling Ling
title	Service quality of deluxe hotels in Singapore
title_short	Service quality of deluxe hotels in Singapore
title_full	Service quality of deluxe hotels in Singapore
title_fullStr	Service quality of deluxe hotels in Singapore
title_full_unstemmed	Service quality of deluxe hotels in Singapore
title_sort	service quality of deluxe hotels in singapore
publishDate	2014
url	http://hdl.handle.net/10356/57875
_version_	1770563477761425408

Service quality of deluxe hotels in Singapore

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