Aspect-based opinion mining of customer reviews

• Main Author: Zhen, Hai
• Other Authors: Cong Gao
• Format: Theses and Dissertations
• Language: English
• Published: 2014
• Subjects: DRNTU::Engineering::Computer science and engineering::Computing methodologies::Document and text processing
• Online Access: https://hdl.handle.net/10356/61830
• Institution: Nanyang Technological University

Online reviews are immensely valuable for customers to make informed decisions on product purchase, hotel booking, etc., and for businesses to improve the quality of their products and services. However, customer reviews grow very rapidly in quantity, while varying largely in quality. It is practica...