Direct services : a perspective view of supply chain management in service industry

• Main Author: Siew, Chen Seng.
• Other Authors: Arun Kumar
• Format: Theses and Dissertations
• Published: 2008
• Subjects: DRNTU::Engineering::Industrial engineering::Supply chain
• Online Access: http://hdl.handle.net/10356/6375
• Institution: Nanyang Technological University

This paper concerns the supplier management process commonly found in the service industry. It focuses on the importance of Business Purchase Plan, Total Cost of Ownership (TCO), Contract Drafting/ Negotiation/ Administration, Supplier Value Added and Supplier Risk Management and how each of these e...