An operational approach to six sigma implementation

• Main Author: Teo, Khai Ming.
• Other Authors: Kam, Booi Chung
• Format: Theses and Dissertations
• Published: 2008
• Subjects: DRNTU::Engineering::Industrial engineering::Quality engineering
• Online Access: http://hdl.handle.net/10356/6521
• Institution: Nanyang Technological University

Two cases are presented in this dissertation. The first case illustrates how a company implements the Six Sigma Methodology and the second case illustrates how the Soft System Methodology is implemented in a company. One of the cases is further developed to illustrate how the operational approach co...